---

Agenda/Speakers:

Opening Remarks
John Bitove, Chairman

Introduction
Mark Redmond, President and
Chief Executive Officer

Programming & Operations
John Lewis, Vice President
Programming & Operations

Sales & Marketing
Paul Cunningham, Vice President
Sales & Marketing

Customer Conversion
Scott Williams, Vice President Customer
Conversion & Communication

Customer Retention
Mark Knapton, Vice President
Call Centre & Retention

Finance Strategy
Michael Washinushi, Chief Financial Officer

Conclusion
Mark Redmond, President
and Chief Executive Officer

Q&A