Webcast Troubleshooting Guide:

You should be seeing and hearing today's presenters through your Computer and viewing slide changes in the webcast player as our speakers move through the presentation.

I cannot see the video

  1. If you are watching the webcast player and cannot see video playing please ensure that you have successfully passed the system check and have Flash Player 9 or better installed on your computer.

  2. Please attempt to refresh your browser.

I can see the video but cannot hear audio

  1. Please ensure that the sound card on your computer is active and the speakers have been turned up.

  2. Please attempt to refresh your browser.

If the problem persists please feel free to contact support: