As data analytics capabilities continue to mature, concerns over data quality and the extraction of actionable intelligence are recurring issues for law firms and corporate clientele. Without the ability to properly maintain or leverage internal resources, law firms and their clients would be highly pressed to pursue new business, deliver quality legal service, or become trusted business advisors—core competencies in an era where brand and personal relationships carry tremendous weight. What are some of North America’s most sophisticated legal service providers doing to ensure the health of their in-house data? What tactical approaches can IT or data professionals utilize when asked to harvest and maintain a data warehouse? And how are leading organizations formulating business strategy based upon data analytics and data blending capabilities?
Moderator:
Dave Whiteside
Client Growth & Success, CLIENTSFirst Consulting LLC
Panelists:
James Anok
Senior Consultant, Fireman & Co.
Zena Applebaum
Director, Professional Firm & Corporate Segments, Thomson Reuters Canada & Sessional Instructor, University of Toronto Faculty of Information
Lisa M. Mayo
Director of Data Management, Ballard Spahr LLP
Rodney Miller
Director of Business Information Governance, Alston & Bird LLP